WARRANTY AND RETURN
for products made of genuine leather

WARRANTY
We offer a 2-year warranty on all our products. Not just because we're good at what we do, but because we take responsibility for quality at every stage of the process. The warranty covers manufacturing defects in stitching, hardware and construction. It does not cover normal wear and tear, or damage caused by improper use, accidents or contact with water and chemicals.
If something goes wrong with your item within the warranty period, let us know and we'll fix it at our expense. Your trust matters to us. We want you to rely on us the way you rely on a good friend. Trust and confidence are worth more than money.
RETURNS
Changed your mind? You can return any unused item in its original condition within 14 days of receipt, without giving a reason. In this case, return shipping is paid by the buyer.
If there is a quality issue or the item was damaged in transit:

1. Contact us and tell us what happened.
2. If the item was damaged during shipping, please send us photos that clearly show the damage.
3. Arrange delivery of the item to our workshop. We will cover the shipping cost and send you instructions.
4. Within 10 days of receiving the item, we will refund your money, repair it or make you a new one.

Refunds are made to any account belonging to the buyer after we receive the item.
If you have any questions or suggestions, email us at oriniarm@gmail.com